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Bespoke by design
We bring together field experience, disciplined communication and trusted legal support to help your business take the next step on overdue accounts.
Recover what is owed.
Professional bespoke commercial debt recovery solutions, Australia-wide.
30 years of debt recovery experience · Backed by legal specialists
Start recovery
Choose the right recovery pathway for your business.
From a focused legal demand through to full account recovery management, Hermes helps you act decisively and confidently — with real legal weight.
Start recoveryStart your bespoke recovery strategy with one of the two options:
LOD — Legal letter of demand
$175 including GST
A bespoke legal letter of demand prepared by Australian Law Partners, providing a formal first step toward payment with real legal weight and enforceability.
- Prepared specifically for your matter
- Issued with Australian Law Partners legal support
- A practical first escalation
Escalating recovery
We take no commission on collections received from a LOD, but this does not include ICE. We can evolve your recovery matter from the LOD to ICE for no extra cost if required.
ICE — Intensive Collection Effort
Recovery Commission — No win, no fee
A separate, tailored recovery service with a variable sliding scale of collection commissions: larger debts attract a smaller recovery percentage.
- No file or matter onboarding fee
- Flexible, negotiable commissions depending on the matter
- Legal costs may be included depending on the matter
Debt Legal Enforcement
Where recovery requires formal enforcement, Australian Law Partners can assist with legal escalation, enforceability and the next appropriate debt recovery action.
Why Hermes
The Hermes Process for specialist debt recovery.
Focused, responsive and built for momentum.
30years of debt recovery experience behind us
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Real legal weight
Through our legal partners, Australian Law Partners, we provide real legal weight and enforceability behind our service.
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A strategy, not a script
We analyse every matter coherently, then build a bespoke report, strategy and communications plan to maximise the likelihood of recovery.
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Simple for you. Effective where it counts.
Debt recovery should be as simple as possible for your business while remaining as effective as possible in achieving the best collection result.
Professional expertise
Experienced support for commercial recovery and legal document service.
Prompt action
Clear next steps, timely updates and a process that keeps matters moving.
Trusted escalation
Access to Australian Law Partners when a matter needs legal attention.
Accounts receivable support
Keep your receivables moving without compromising relationships.
Hermes can fully manage enforcement of accounts receivable for unpaid debts, or assist from the beginning of your receivables process. We work alongside your team to encourage timely payment while maintaining the client relationships that matter.
Legal support
A recovery pathway with the right support behind it.
Our relationship with Australian Law Partners supports a smooth transition from recovery activity to legal options where appropriate. Australian Law Partners brings 30 years of experience in debt recovery, adding proven legal depth to every matter.
Australia-wide, Brisbane based
Local legal depth. National reach.
Hermes supports businesses across Australia from Santos Place in Brisbane, alongside Australian Law Partners. Our reach is national, while our service remains personal, direct and accountable.
Santos Place · C/O Australian Law Partners · Brisbane, Queensland
Australian Law Partners
Recent ALP Press
Ready to take action on an outstanding account?
Tell us about your matter and we will help you understand the next practical step.
Start recovery